190. Top 3 Reasons Why Studios Lose Clients

On this episode of The Pilates Business Podcast, host Seran Glanfield dives into the top three reasons why boutique fitness studios struggle with client retention — and they might not be what you expect! Seran explains how simple yet impactful shifts in communication, class quality, and progress tracking can make a huge difference in keeping clients loyal and engaged.

If you're ready to stop churn and build a stronger, more connected community of clients, this episode is a must-listen. Seran also offers practical solutions you can implement right away to boost retention and improve the client experience.

Tune in to learn:

• Why clear, consistent communication is your secret weapon for client retention
• How to help clients feel their progress, even if it takes time
• The "silent killer" of studio success and how to fix it

Seran Glanfield has over a decade of experience helping boutique fitness studios thrive, and her insights in this episode will help you elevate your business to the next level!

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